Effective Date: April 2025
1.1 Terms of Service. These Terms of Service (the "Terms") are provided by Glitchd Labs Pte. Ltd., a private company limited by shares, registered in Singapore, operating under the brand name 'Glitchd Labs', including, where applicable, all of its subsidiaries, brands, related or associated companies/brands (collectively referred to as "Glitchd Labs", "we", "us", or "our") and sets out the terms and conditions of use pursuant to which you may interact with the services provided by Glitchd Labs from time to time including but not limited to the Glitchd Labs gaming platform and the blockchain development services provided by Glitchd Labs, whether such services are provided online and/or offline (collectively, the "Services").
1.2 Platforms. By using our Services, which include your use of our website (https://glitchd.network) and where applicable, application programming interfaces, software and any other resources (whether online or offline) made available to you from time to time that are developed or owned by Glitchd Labs, through which you access and use our Services (the "Platforms"), downloading or installing, accessing, browsing, or registering to use our Platforms, and the making of any transient or incidental copies of our Platforms on your designated devices, you confirm the following: (i) you have read, understood and accepted these Terms as a binding contract, (ii) you authorise us to carry out our roles and responsibilities as mentioned (whether expressly or impliedly) in these Terms, (iii) you are of legal age in the jurisdiction in which you reside to form a binding contract with us; and (iv) you have the authority to enter into these Terms personally, and if applicable, on behalf of any entity on whose behalf you are acting.
1.3 Compliance. The provision of our Services and your use of the Platforms is conditional upon your acceptance of the Terms, together with the privacy policy. You also agree to abide by any other community guidelines or rules of conduct we may issue or otherwise make available from time to time which, to the extent indicated as being mandatory in such policy, are hereby incorporated by reference and form an integral part of these Terms (collectively with the Privacy Policy, the "Company Policies"). Where we partner with an affiliate to provide the Services, you will need to agree to any policies or terms of the affiliate as well. We reserve the right to revoke your access to the Platforms if we learn or reasonably suspect that you are not complying with these Terms or any Company Policies.
If you do not agree to these Terms of Service, please do not use our Platforms.
1.4 Other Terms. To the extent that you have entered into separate terms with Glitchd Labs with respect to certain products or services, including the Glitchd Labs platform, that separate agreement and not these Terms will govern the use of that product or service.
2.1 Revision of Terms. We may revise these Terms (including any Company Policies) at any time. Please review these Terms and our Company Policies regularly, as they are binding on you. If we make material changes, we will provide you with additional notice, such as posting a statement on our Platforms or sending you an email notification. Your continued use of the Platforms on or after such changes take effect constitutes acceptance of those changes, to the extent permitted by law. We will not have any liability to you for any of the foregoing actions. If you object to any such changes, your sole recourse is to stop using our Platforms.
3.1 Revisions to Our Platforms. We reserve the right to modify or discontinue the Platforms (or any part thereof) at any time. This includes the right to add or remove features or functionality, change content, or cease to support any individual component of the Platforms at our sole discretion. You agree that we will not have any liability to you for the foregoing actions. If we change the Platforms in a manner that materially reduces functionality, we will provide an email notification to you no less than thirty (30) days prior to the effective date of the change. If you object to any such changes, your sole recourse is to stop using the Platforms. Continued use of the Platforms after the date any such changes take effect constitutes your agreement to such changes.
3.2 No Guarantee. We do not guarantee that our Platforms, or any content in them, will be free from errors or omissions. You agree that it shall be your responsibility to update the Platforms to the latest version as and when such updates become available.
4.1 Access to Our Platforms. You may download, install and generally access our Platforms. Certain uses of our Services on the Platforms may result in costs being incurred by you.
4.2 Availability of Platforms. We do not guarantee that our Platforms, or any content on them, will always be available or be uninterrupted. Access to our Platforms is permitted on a temporary basis. We will not be liable to you if, for any reason, our Platforms are unavailable at any time or for any period.
4.3 Data Collection. Any personal data/information collected by Glitchd Labs in connection with your use of our Platforms will be governed by the Privacy Policy. By accessing or using our Platforms in any manner, you consent to our Privacy Policy and you agree that Glitchd Labs may collect and use personal data/information from and about you in accordance with such policy.
4.4 Loss of Data. You understand and agree that Glitchd Labs may utilise servers or other cloud-based platforms to store your data. You further acknowledge that there may be circumstances where we may be unable to retrieve any data stored in such servers or other cloud-based platforms.
4.5 Deleting Your Account. You may delete your Account on our Platforms at any time provided that you have fulfilled all your payment and contractual obligations. You acknowledge that the deletion of your Account may result in the permanent deletion of any data/information (as applicable) that is stored on the Platforms relating to your Account. Even if you delete your Account, we may have legal or business grounds for retaining some of this data/information (as applicable) in a secure place on our own servers. This personal data/information (as applicable) will continue to be stored in accordance with our Privacy Policy.
5.1 Account. You agree that you will not solicit, collect or use the login credentials of other Platforms users. To set up an account with us ("Account"), you agree to provide us with your name, company name (if applicable), contact number and email address and agree to allow us to contact you through such email address and/or contact number to assist with the setting up of your Account. It is a condition of your use of the Services that you provide true, accurate, current and complete information about yourself and that you maintain and promptly update such information to keep it accurate, current, and complete. We reserve the right, at our sole discretion, to refuse, suspend, or terminate your access to the Platforms upon discovery (or reasonable suspicion) that any information you have provided us is not accurate, current, complete, or otherwise violates these Terms.
5.2 Use. Except as otherwise required by applicable law, you are responsible for all activity that occurs via your Account, whether or not authorised by you. It is your responsibility to maintain the confidentiality of your Account and the information in your Account. You may never use another person's Account and you may not provide another person with the login credential used to access your Account. You must notify us immediately of any unauthorised use (or suspicion of unauthorised use) of your login credential or your Account, or any other breach of security related to your use of the Platforms. We will not be responsible for any liabilities, losses, or damages arising from or related to any unauthorised use of your Account, regardless of whether you have notified us of such unauthorised use.
5.3 Consent for Third-Party Access. We partner with third-party service providers ("Third-Party Service Providers") who provide payment services used by you on our Platforms. Such Third-Party Service Providers may request for additional information, including, but not limited to, unique entity number, bank account details and details of your business (if applicable). In order for us to provide the Services, you agree to provide such details to the Third-Party Service Providers. We are not liable for any act or omission of the Third-Party Service Providers.
6.1 Due Diligence. We may be required by law to carry out customer due diligence checks on you before successfully setting up your Account and allowing you use of our Platforms. You agree to cooperate with all requests made by us or any of our Third-Party Service Providers in relation to your Account for the purposes of identifying and authenticating your identity. We reserve the right to close, suspend or limit access to your Account and the Platforms if we are unable to obtain or verify your information.
7.1 User Conduct. You are solely responsible for all code, video, images, information, data, text, software, music, sound, photographs, graphics, messages, and other materials ("Content") that you make available to Glitchd Labs, including by uploading, posting, publishing, or displaying via the Services or by emailing or otherwise making available to other users of the Services (collectively, "User Content"). You shall utilise the Services only as permitted by these Terms. You shall not and shall not permit any other party to:
(a) email or otherwise upload any content that (i) infringes any intellectual property or other proprietary rights of any party; (ii) you do not have a right to upload under any law or under contractual or fiduciary relationships; (iii) constitutes unsolicited or unauthorised advertising, promotional materials, commercial activities or any other form of solicitation; (iv) is unlawful, harmful, threatening, abusive, harassing, defamatory, excessively violent, pornographic, libellous, discriminatory, or otherwise objectionable; or (v) in the sole judgment of Glitchd Labs, is objectionable or which restricts or inhibits any other person from using or enjoying the Services;
(b) interfere with or disrupt the Services or servers or network connected to the Services;
(c) violate any applicable local, national, or international law, or any regulations having the force of law;
(d) impersonate any person or entity, or falsely state or otherwise misrepresent your affiliation with a person or entity;
(e) solicit personal information from anyone under the age of 18;
(f) harvest or collect email addresses or other contact information of other users from the Services by electronic or other means;
(g) advertise or offer to sell or buy any goods or services for any business purpose that is not specifically authorised;
(h) promote any criminal activity or enterprise or provide instructional information about illegal activities;
(i) obtain or attempt to access or otherwise obtain any content or information through any means not intentionally made available or provided for through the Services; or
(j) engage in or use any data mining, robots, scraping, or similar data gathering or extraction methods.
8.1 Ownership of Intellectual Property Rights. You acknowledge that the intellectual property rights in or to the Platforms are owned by us. No part or parts of the Platforms may be reproduced, distributed, republished, displayed, broadcast, hyperlinked, transmitted, adapted, modified to create derivative works or otherwise commercially exploited in any manner or by any means or stored in an information retrieval system without our prior written permission. The trade marks, service marks, and logo(s) ("Trade Marks") used and displayed in or through the Platforms are registered and unregistered Trade Marks of ours or our affiliates or licensors. Nothing in the Platforms should be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any Trade Marks displayed in or through the Platforms, without our written permission. All other names, brands, and marks that may appear in association with our Platforms remain the property of their respective owners and appear for identification purposes only.
8.2 User Content. You represent and warrant that you own all rights, title and interest in and to such User Content, including all copyrights and rights of publicity contained therein. You hereby grant Glitchd Labs and its affiliated companies, successors and assigns a non-exclusive, worldwide, royalty-free, fully paid-up, transferable, sublicensable, perpetual, and irrevocable license to copy, display, upload, perform, distribute, store, modify, and otherwise use your User Content in connection with the operation of the Services and the promotion, advertising or marketing of the foregoing in any form, medium or technology now known or later developed. You assume all risks associated with your User Content and the transmission of your User Content, and you have the sole responsibility for the accuracy, quality, legality and appropriateness of your User Content.
9.1 No Reliance on Information. Any content on our Platforms is provided for general information only. It is not intended to amount to advice on which you should rely. You must obtain professional or specialist advice before taking, or refraining from, any action on the basis of the content on our Platforms.
9.2 Accuracy of Content. Although we make reasonable efforts to update the information on our Platforms, we make no representations, warranties or guarantees, whether express or implied, that the content on our Platforms is accurate, complete or up-to-date.
10.1 Limitations. To the extent permitted by law, we exclude all conditions, warranties or representations, whether express or implied, including but not limited to the implied warranties and/or conditions of merchantability, of satisfactory quality, of fitness for a particular purpose, of accuracy, of security, of accessibility, of quiet enjoyment, and of noninfringement of third-party rights. No oral or written information or advice given by Glitchd Labs or its authorised representatives shall create a warranty, where we are found to be liable for breach of any warranty guarantee or condition implied by statute and which we cannot lawfully exclude; Our liability is limited (to the extent permitted by law) to the resupply of services (if the breach of the warranty guarantee or condition relates to the provision of the Services) or the resupply of goods (if the breach of the warranty guarantee or condition relates to the provision of the goods, including software).
10.2 Exclusions. We will not be liable to you or any third party for any loss or damage (including loss of revenue or anticipated profits, loss of goodwill, professional costs and expenses, loss of business, loss of data, computer failure or malfunction), or injury or any direct, indirect, consequential, special, punitive, or other damages, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
(a) use of or reliance on any content displayed on our Platforms other than in accordance with these Terms. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your mobile phone, computer equipment, computer programs, data or other material due to your use of our Platforms or to your downloading of any content on it, or on any other Platforms or websites linked to it;
(b) our compliance with any instruction given or purported to be given by you relating to a transaction performed via the Platforms ("Transaction"), notwithstanding that the integrity of the information comprised in such instruction may have been compromised or impaired during transmission, provided that such compromise or impairment would not have been apparent to a reasonable person receiving such instruction;
(c) use of your Account and the Platforms by third parties, whether authorised or unauthorised by you;
(d) your transfer of funds to the wrong mobile number or the wrong recipient;
(e) any inaccurate, delayed or otherwise defective payment due to (or contributed by) Third-Party Service Providers;
(f) theft or loss of your device, hardware and/or equipment on which the Platforms may be installed;
(g) your inability to effect or complete any Transaction due to system maintenance or breakdown/non-availability of the Platforms or any network;
(h) you being deprived of the use of the Platforms as a consequence of any action or inaction by us; and
(i) any failure by us to perform any obligation or observe any of these Terms if such failure arises from a failure of, or any unauthorised and/or unlawful access to, any machine, data processing system or transmission link or any act of force majeure such as acts of God, war or warlike hostilities, civil commotions, riots, blockades, embargoes, sabotage, strikes, lock-outs, fire, flood, shortage of material or labour, unforeseeable delay in deliveries from sub-contractors, or any event outside our control.
Glitchd Labs ASSUMES NO RESPONSIBILITY OR LIABILITY WHATSOEVER ARISING OUT OF OR IN CONNECTION WITH ANY THIRD-PARTY WEBSITE, PRODUCT, SERVICES, OR CONTENT INTEGRATED INTO, LINKED TO, OR OTHERWISE ACCESSIBLE THROUGH THE SERVICES.
10.3 Loss of Data. You understand that you are solely responsible for any damage to your computer system or loss of data that results from any material downloaded from or otherwise provided through our Platforms. Any content or information accessed by or provided to you through our Platforms is provided "as is," "with all faults," and "as available." To the maximum extent permitted at law, Glitchd Labs, its agents, and its licensors do not warrant the accuracy, completeness, current-ness, non-infringement, merchantability or fitness for a particular purpose of any content or information available through its website or network. You access such content or information at your own risk. You release and indemnify us from any and all loss or damage arising out of any loss of data or corruption of data during the transfer of such data.
11.1 Standards and Rights of Uploaded Content. Where you make use of a feature that allows you to upload content to our Platforms, or to contact other users of our Platforms, you must comply with the content standards set out in Clause 7 (Conditions of Access and Use). You irrevocably and unconditionally represent and warrant that any content you upload to our Platforms or through our Platforms complies with the standards set out in Clause 7 (Conditions of Access and Use).
11.2 Intellectual Property Rights. You irrevocably and unconditionally represent and warrant that any content you upload to our Platforms or through our Platforms does not violate, misappropriate or infringe the rights of any third party, including but not limited to privacy rights, copyrights, trade mark and/or any other intellectual property rights.
11.3 Rights Reserved. We have the right to disclose your identity to any third party claiming that any content posted or uploaded by you to our Platforms constitutes a violation of their intellectual property rights.
11.4 Accuracy of Content. We will not be responsible, or liable to any third party, for the content or accuracy of any content posted by you or any other user of our Platforms.
11.5 Removal of Content. We have the full discretion to remove your content from our Platforms where your content does not comply with the content standards set out in Clause 7 (Conditions of Access and Use) or your content is deemed otherwise inappropriate for our Platforms. We shall not be liable to you in whatsoever manner should we choose to remove your content from our Platforms.
Indemnity. By using our Platforms, you irrevocably and unconditionally agree and undertake that you shall indemnify us against any claims, liabilities, costs, expenses, damages and losses (including but not limited to any direct, indirect, consequential loss, loss of profits, loss of goodwill, loss of business, loss of data, legal and other professional costs and expenses) suffered by us due to (a) any infringement of third-party rights caused by your usage, including but not limited to any third-party intellectual property rights, (b) any breach of any applicable laws, including but not limited to data protection laws and/or (c) any breach by you of these Terms.
13.1State of Platforms. By We do not guarantee that our Platforms will be secure or free from bugs or viruses. We will not be responsible for or obligated to carry out bug fixes on the Platforms. We do not guarantee that the Platforms will work on your mobile phone or other devices.
13.2User Responsibility for Self-Protection. You are responsible for configuring your information technology, computer programmes and platforms in order to access our Platforms. You should use your own virus protection software.
13.3User Responsibility for Protection of Others. You must not misuse our Platforms by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious and/or technologically harmful. You must not attempt to gain unauthorised access to our Platforms, the server on which our Platforms are stored or any server, computer or database connected to our Platforms. You must not attack our Platforms via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you may be committing an offence under the applicable laws and regulations. We will not hesitate to report any such breach to the relevant law enforcement authorities and we will cooperate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Platforms will cease immediately.
14.1Disclaimer and Exclusion of Warranties. To the maximum extent permitted at law, the Services are provided "as is" and "as available" with no warranties whatsoever, other than warranties, guarantees or conditions that are implied by statute and which we cannot lawfully exclude. We disclaim all express and implied warranties, including implied warranties of accuracy, merchantability, fitness for a particular purpose, and non-infringement. We shall not be responsible or liable for any error, delay, or interruption in the operation of the Services. We make no guarantee, representation or warranty regarding the availability, timeliness, reliability, accuracy, completeness, accessibility, quality, operation, functionality or usefulness of any portion of the Services. We do not guarantee that the Services will be error-free or will be available, will operate in an uninterrupted manner; or will be free of viruses, worms, defects, trojan horses, malware or any items of a destructive nature. We do not guarantee that the Services will operate or function on or with any electronic device(s) or operating system. Your use of the Services is voluntary and is wholly at your own risk. To the maximum extent permitted by law, you are solely responsible for any liability, loss or damage that you may incur through or in connection with the use of the Services. Where we are found to be liable for breach of any warranty, guarantee or condition implied by statute and which we cannot lawfully exclude, our liability is limited (to the extent permitted by law) to the resupply of the Services.
No Support. You agree that we have no obligation whatsoever to provide any maintenance, support, and/or other services (including any documentation, error corrections, updates, upgrades, bug fixes, and/or enhancements) in relation to the Services. However, if any updates, upgrades, modifications and/or patches are provided by us, you shall install such updates, upgrades, modifications and/or patches to keep your installation of the Services updated to the most recent release.
16.1Definition of Confidential Information. "Confidential Information" refers to any confidential information which is disclosed by us to you in connection with the Terms (including all information of a third party) and which is conveyed either: (i) in written, graphic, machine-readable, or other tangible forms; or (ii) orally or (iii) in any other form, and shall be taken to include, without limitation:
(a)information that is by nature or the context in which it was given confidential or proprietary information of Glitchd Labs; and
(b)specifications, operations or systems manuals, technological developments, decision processes, profiles, system and management architectures, diagrams, graphs, models, sketches, technical data, research, business or financial information, non-public financial results, market share, customer information, customer names, proprietary ideas, concepts, trade secrets, know-how, inventions, techniques, methodologies, and all other information related to aparty's business.
16.2Use and Disclosure. You agree that you shall in no way use, disclose or disseminate any Confidential Information you receive from us to any person or entity for any purpose without the prior written consent of us. You agree to use a reasonable degree of care to avoid disclosure, publication, or dissemination of our Confidential Information.
16.3Exceptions. The confidentiality obligations set forth herein will not apply to the extent that: (a) the Confidential Information is, at the time of disclosure, part of the public domain; or (b) Confidential Information is required to be disclosed by a government agency or by a proper court of competent jurisdiction; provided that you will minimise the disclosure of such information and will consult and assist us in obtaining a protective order prior to such disclosure.
16.4Notice of Unauthorised Disclosure. You shall immediately give us notice of any unauthorised use or disclosure of Confidential Information, upon learning of the same and will cooperate with us in every reasonable way to help regain possession of the Confidential Information.
16.5Return of Confidential Information. You will at any time, upon receipt of our written request, within five (5) business days return to us all of the Confidential Information or certify destruction of the same, where possible, pursuant to an appropriately secure destruction method. You shall not retain any copies or abstracts of our Confidential Information.
16.6Press Releases. You shall not, except as required by law, disclose, or issue any press release mentioning or making reference to Glitchd Labs without our prior written consent.
16.7Injunctive Relief. You understand and agree that, in the event you fail to comply with any of these Terms, Glitchd Labs may suffer irreparable harm, and that monetary damages may be inadequate to compensate Glitchd Labs for such breach. Accordingly, you agree that Glitchd Labs will, in addition to any other legal or equitable remedies available to it, be entitled to apply for immediate injunctive relief
17.1Partial Invalidity. If any provision of these Terms is found to be unlawful, void or for any reason unenforceable, that provision shall be deemed severable from these Terms and shall not affect the legality, validity and enforceability of any remaining provision.
17.2Relationship. The use of the Platforms and/or Services does not create any relationship of agency, partnership, joint venture, employee-employer or franchisor-franchisee between you and us.
17.3Assignment. We may assign our rights and duties hereunder, in whole or in part, to any third party at any time without your prior consent or giving prior notice to you. However, you shall not assign any rights or obligations herein without our prior written consent. Any unauthorised assignment and delegation by you shall be void.
17.4No Waivers. Our failure to insist upon or enforce strict performance of any provision of these Terms shall not be construed as a waiver of any provision and/or right.
17.5Persons Not a Party to These Terms. A person who is not a party to these Terms shall have no right under the Contracts (Rights of Third Parties) Act 2001 of Singapore to enforce any of these Terms.
17.6Survival. The following Clauses shall survive the expiry or termination of these Terms: Clause 4 (Accessing our Platforms), Clause 8 (Intellectual Property Rights), Clause 9 (Reliance on Information), Clause 10 (Limitation of Our Liability), Clause 12 (Indemnity), Clause 14 (Disclaimer and Exclusion of Warranties), and Clause 17 (Miscellaneous).
17.7Entire Agreement. These Terms, together with the Company Policies, constitutes the entire agreement between you and Glitchd Labs with respect to the Services and supersedes all prior or contemporaneous understandings and agreements, whether written or oral.
18.1Governing Law. These Terms shall be governed and construed in accordance with the laws of Singapore.
18.2Dispute Resolution. The courts of Singapore shall have exclusive jurisdiction to settle any dispute arising out of or in connection with these Terms.
If you have comments or questions or would like to report violations of these Terms, please contact us at legal@glitchd.network.